COVAZE - TERMS AND CONDITIONS

1. Introduction

Welcome to Covaze. These Terms and Conditions govern your use of our travel agency and premium transportation services. By accessing our portal and making a booking, you agree to comply with these terms.

2. Services

Covaze provides destination management, premium limousine services, and travel organization. We act as both a direct service provider and an intermediary between clients and service suppliers.

3. Booking and Payment

• All bookings are subject to availability and confirmation.
• Payments must be made through our secure portal using approved methods.
• Prices include VAT unless stated otherwise.

4. Cancellation and No-Show Policy

• Cancellations made 24 hours prior to the service time are eligible for a full/partial refund (depending on the service type).
• No-shows or late cancellations may incur a 100% charge.

5. Liability

Covaze is not liable for delays caused by force majeure, including but not limited to traffic accidents, severe weather, or airport security delays. Our liability is limited to the total amount paid for the specific service.

6. Governing Law

These terms are governed by the laws of the Republic of Türkiye. Any disputes shall be resolved in the Istanbul Courts and Execution Offices.